VeriAxis
How it works For staffing Pricing Security & compliance For candidates
Request access

Privacy Policy

Last updated September 13, 2026

VeriAxis Group LLC (“VeriAxis”, “we”, “us”) provides identity-verification software to employers and staffing agencies. This policy explains what personal information we handle, why, who we share it with, how long we keep it, and what you can ask us to do about it. It covers our website at veriaxisgroup.com and the VeriAxis service.

Contents
  • 1. Our role: candidates and customers
  • 2. Information we collect
  • 3. How we use information
  • 4. How we share information
  • 5. We do not sell your information
  • 6. How long we keep information
  • 7. Your rights and how to use them
  • 8. State privacy rights
  • 9. Security
  • 10. Children
  • 11. Where we operate
  • 12. Changes to this policy
  • 13. Contact us

1. Our role: candidates and customers

Two different groups of people appear in this policy, and our obligations differ for each.

Candidates. A person asked to verify their identity because they applied for a job or an assignment. The employer or staffing agency that requested the check decides why it is being run and is the controller of that decision. We act as a service provider or processor, handling the data on that customer's documented instructions. We also respond to candidates directly, because sending someone back to a company they may not have any relationship with is not a real answer.

Customers. The businesses that use VeriAxis, and the individual users at those businesses. For their account and billing data we are the controller.

2. Information we collect

From candidates

  • Identifiers you enter: your full name and mobile telephone number.
  • Verification results: whether possession of the number was confirmed, whether the name matched identity records linked to it, and technical attributes of the line such as line type.
  • Consent records: the date and time, your IP address, and the version of the consent language displayed to you.
  • Interaction data: when the link was opened and completed, and basic device and browser information used to secure the service against abuse.

For identity verification we do not collect Social Security numbers, dates of birth, photographs, biometric data, or identity documents. If an employer separately orders a credit or background check, the candidate provides any additional information directly to the licensed screening agency under that agency's own privacy notice, not to us.

From customers

  • Account data: name, business email address, telephone number, job title, company name and address.
  • Request data: the candidate details a customer enters and the role a check relates to.
  • Billing data: invoicing details and payment status. Card and bank details are handled by our payment processor and are not stored on our systems.
  • Usage and log data: IP address, pages viewed, actions taken in the dashboard, and audit records of who viewed or exported what.

From the website

We use privacy-respecting analytics that record aggregate page views and referrers. We do not use advertising cookies, we do not run third-party ad trackers, and we do not build advertising profiles. Any cookies we set are strictly necessary to keep you signed in and to protect forms from abuse.

3. How we use information

  • To perform the verification a candidate consented to, and to return the result to the requesting customer.
  • To create and retain the consent record that evidences the candidate's agreement.
  • To deliver verification links and result notifications by email or a single text message.
  • To route an employer-ordered credit or background check to a licensed consumer reporting agency.
  • To operate, secure, debug, and improve the service, including preventing fraud and abuse.
  • To invoice customers and collect payment.
  • To answer support, privacy, and compliance requests.
  • To comply with law and to establish, exercise, or defend legal claims.

We do not use candidate information to train models sold to third parties, to advertise to candidates, or to construct a profile of a candidate that travels between employers.

4. How we share information

  • With the requesting customer. The verification outcome, the details the candidate entered, and the consent record.
  • With our phone identity network, which receives the name and mobile number solely to perform the check under contract, and which is prohibited from using them for its own marketing.
  • With consumer reporting agencies, only where an employer orders screening, and only to initiate that order. The agency then deals with the candidate directly under the Fair Credit Reporting Act.
  • With service providers for hosting, network security, transactional email and messaging, and payment processing. Each is bound by contract to process data only on our instructions.
  • For legal reasons, where we must comply with a valid legal obligation, or to protect the rights or safety of a person. We review demands for their validity and, where lawful and practicable, notify the affected customer.
  • In a business transfer, such as a merger or acquisition, in which case this policy continues to apply until the acquirer publishes notice of any change.

Categories of subprocessor and the data each receives are listed on our Security & Compliance page. A named list is available on request.

5. We do not sell your information

We do not sell personal information, and we do not share it for cross-context behavioural advertising, as those terms are defined under California law and comparable state laws. We have not done so in the preceding twelve months.

6. How long we keep information

  • Candidate verification records, including consent records: deleted ninety days after the related request is closed. Customers on a Volume plan may configure a shorter window. Deletion is automated.
  • Customer account data: for as long as the account is active, then up to twelve months after closure.
  • Invoices and financial records: as long as tax and accounting law requires, generally seven years. These contain customer billing data, not candidate data.
  • Security and audit logs: up to twelve months, held separately from candidate personal data.

Where we must keep something longer because the law requires it or to defend a legal claim, we keep only what is necessary for that purpose and nothing more.

7. Your rights and how to use them

Whoever you are and wherever you live, you may ask us to:

  • Know what personal information we hold about you, where it came from, why we have it, and who we disclosed it to.
  • Correct information that is inaccurate.
  • Delete your information.
  • Receive a copy in a portable format.

Email privacy@veriaxisgroup.com, or write to 926 Stevens Dr, Cheyenne, WY 82001. We acknowledge within two business days and respond within thirty days, extending only where the law allows and telling you if we do. There is no charge, and we will not treat you worse for asking.

We verify a request by matching it to information we already hold, and we may ask you to confirm control of the email address or telephone number in the record. We will not demand new sensitive identifiers just to process a request. An authorised agent may act for you with written permission.

Where we hold candidate data as a service provider for an employer, we will tell you which customer requested the check and either action your request directly or forward it to them and support them in answering it. If we must refuse a request, we will explain why.

8. State privacy rights

Residents of California, and of other states with comprehensive privacy laws including Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and Montana, have the rights described above under their own state law, together with the right to appeal a refusal and the right not to face discrimination for exercising a right.

California. In the past twelve months we have collected the categories of personal information described in section 2, namely identifiers and internet or network activity, for the business purposes in section 3, sourced from you directly, from our phone identity network, and from the customer that requested a check. We disclosed those categories for a business purpose to the recipients in section 4. We did not sell or share personal information. We do not collect sensitive personal information for identity verification. To appeal a decision, reply to our response or write to privacy@veriaxisgroup.com with “Appeal” in the subject line; we will respond within forty-five days.

We do not knowingly process the personal information of anyone under sixteen.

9. Security

We encrypt data in transit with TLS and at rest. Access to candidate records is restricted to users in the requesting workspace and to the small number of our personnel who need it, protected by multi-factor authentication. We log administrative access, minimise what we collect in the first place, and keep personal data out of application logs. No system is perfectly secure, but if a breach affects your information we will notify you and any regulator as the law requires, without undue delay. Report a suspected vulnerability to security@veriaxisgroup.com.

10. Children

The service is for employment-related use by adults. It is not directed to children, and candidates confirm they are at least eighteen. If we learn we hold a child's information, we delete it.

11. Where we operate

We are based in the United States and process data there. The service is offered for verification of individuals in the United States. If you contact us from elsewhere, understand that your information will be processed in the United States, where privacy law differs from that of your home country.

12. Changes to this policy

We will post any new version here with a new date. If a change materially affects how we handle candidate personal information, we will give notice to customers in advance and update the version on our Candidate Consent & Notice page. Continued use of the service after a change takes effect means acceptance of the updated policy.

13. Contact us

VeriAxis Group LLC
926 Stevens Dr, Cheyenne, WY 82001
Privacy: privacy@veriaxisgroup.com
Support: support@veriaxisgroup.com

VeriAxis

Candidate identity and credit verification for staffing agencies and employers.

VeriAxis Group LLC · Cheyenne, Wyoming

Product

How it worksFor staffingPricingFor candidates

Company

Security & complianceContactPay an invoice

Legal

Privacy PolicyTerms of ServiceAcceptable UseCandidate Consent
© 2026 VeriAxis Group LLC. All rights reserved. 926 Stevens Dr, Cheyenne, WY 82001 · hello@veriaxisgroup.com

VeriAxis provides identity-verification technology and facilitates candidate-authorized screening through third-party consumer reporting agencies. VeriAxis is not a consumer reporting agency and does not make hiring decisions. Identity-verification results are not consumer reports and must not be used as the sole basis for an employment decision. Credit and background screening are performed by FCRA-regulated partner agencies and are subject to applicable federal, state, and local law.